In-N-Out is a famous hamburger restaurant
in California, but it is not well known in the state of Washington. In-N-Out restaurant
was founded in 1948 by Harry Snyder and his wifeEsther. In California, most fast food customers would like to eat a
hamburger in In-N-Out as their first choice. Although the In-N-Out restaurants
have made a successful achievement in California, it has a very slow expansion
to the other states. Now, In-N-out has a total of 281 stores in California, Arizona, Nevada, Utah, and Texas. In 2012, In-N-Out held a hamburger tasting activities in Hong
Kong. This is the first time for In-N-Out to consider opening its global
market.
In-N-Out offers the higher quality of fast
food compared to other fast food companies. As their undertaking, “We don’t freeze. We don’t pre-package. We don’t over-process.We just make things the old-fashioned way.” The undertaking looks
simple, but it is very hard for fast food companies to enforce. As we all know,
freezing system could save food for a long time and ensure the ingredients have
enough time to transport. In-N-Out does not freeze the ingredients which means
they need to increase their product and transport cost in order to keep their
fast food fresh.
In-N-Out wants to give something back to
the local communities, so In-N-Out has founded a child abuse foundation since 1995. The foundation is a nonprofit organization which
helps children who have been victims of child abuse and to prevent others from
suffering a similar fate. The foundation is supported by the donor
contributions and internal fundraising activities sponsored by In-N-Out. According
to contribution report, there was 1.62 million
dollars donated in 2011 and 1.71 million dollars
donated in 2012. For the child abuse foundation, it is also a way for In-N-Out
to build a good brand image in society.
How important to you consider the firm's philantropic activities? You report on 3 different topics: expansion, menu and CSR. How are they connected?
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